To stick to this, and maybe we could go over also to Mr. Matthews, looking at the training that's needed when you have a new policy coming in and then the follow-up work—and now that we're in COVID, as well—seeing that the training is happening and that the training is sticking with the people who are tasked with creating ad copy, could you comment on the completeness of the training process? I think in your opening statement you said it was complete, but I worry about how you stay on top of that once people have been trained.
On February 23rd, 2021. See this statement in context.