Ms. Acton, what matters is having a simpler and more accessible process for Canadians who wish to file a complaint, because right now, that's not the case.
I have another question for you.
We are in the midst of a pandemic, and the government is running all kinds of ad campaigns. Since the Treasury Board of Canada Secretariat still uses a dollar value as the threshold for its reviews, I'm wondering when exactly ad campaigns undergo review.
Does it happen when they are developed, publicized or later?
When do the red flags go up?