Mr. Flack, I will expand on this before I hear from your colleague.
I want to understand something. If, as you say, Service Canada employees are essential workers, why have you closed their offices? On March 27, it was announced that Service Canada offices would close the next day. So you have implemented exceptional programs of an unprecedented nature, but you have not provided Canadians with the support they need to access them. People had to go on the Internet to access them.
Once again, I would like to inform you that not everyone has Internet access. My constituents are aging, and even people who have access to the Internet are not necessarily technologically savvy. So I'm struggling to understand your decision.
During that time, the Government of Quebec continued to support people in the midst of the COVID-19 pandemic. Its services, such as those provided to social assistance recipients, were always accessible. The decision I still don't understand today is that you reopened offices in zones that were hit even harder and were at a higher risk, instead of reopening offices in rural regions. Even today, on April 15, 18 of your Service Canada outreach sites remain closed in Quebec's rural regions.
How do you explain that?