As national president, my full-time job is made up of primarily three things.
I go and listen to what my members have to say. What are their issues and what are the problems they are facing?
I interact with senior management to see what's going on and how we can resolve their issues. Generally speaking, this seems to work well. However, at any level of middle management, sometimes there can be issues.
We work with our members, we work with senior management and we work with other unions to collaborate as much as we can together.