The levels of productivity, I have no doubt, have increased, but there are intangibles that happen when you're working in the office. That's why I always tell my members that going into the office every once in a while makes sense.
We're in the game of information, so you might walk into someone who says they're working on a project, and my members might say they weren't consulted on this or didn't know they were working on that. It allows my members, through an unofficial function, to sometimes overhear information they then can ask questions about—not in a bad way. You could be an executive and just forget to consult with your financial adviser. Having these conversations, these water cooler talks, can help our members do this.
I genuinely believe—I can't speak for all of the public service here—our members have definitely shown that working remotely not only works but works well. I would argue it increases employee morale because we're able to do what we do best, which is work with numbers. We love it.