In general, I would say it's poor to toxic. That has to do with the staffing numbers, which have not gone up. That has to do with an overreliance on technology. Both of those things combined have seen our officers working really hard to do the job they signed up to do: to protect Canadians and keep things out of Canada that we don't want to come into Canada. That's why they take the job. Often the sense they get at the workplace is that they really can't do that anymore, which is disheartening and a really difficult condition for them to be working under.
On March 5th, 2024. See this statement in context.