Yes. We have a standing emergency plan, which was utilized during the pandemic. As I said earlier, we established three separate governance committees. We decided to split the operational crisis management committee into two—the internal task force, which I chaired, and the border task force, which was chaired by the vice-president of the travellers branch. They both reported to the emergency management committee, which was the executive committee. In the early days, that committee met daily throughout, essentially 24-7.
Over time, the frequency of those meetings started to go down slightly, but it was definitely operating in an emergency management approach across the entire country. All the individual regions also had to manage with a vast change in their approach to how they operated at the border. A lot of the ports of entry, certainly the ones that were commercial, were operating incredibly hard, whereas some of the traveller ones actually saw a very big reduction in the volume.