There were numerous times when the Public Health Agency was expected to communicate with their upper management about what they thought they should do to respond operationally. For instance, there were a couple of times when they asked...actually, it was more than a couple of times. There were a number of times when they asked us to reach out to our global network of KPMG colleagues around the world to talk to federal governments in other jurisdictions or to talk to our transport-related colleagues to understand what was happening from an air operator perspective, for instance, or in the airports themselves. We had 24 to 48 hours to turn around a global environmental scan that could inform policies and the implementation of those policies.
This was actually a constant phenomenon during the pandemic, and it went on for two and a half years because of the multiple waves of the pandemic. The Public Health Agency was under an incredible amount of pressure to respond during this time, and we did everything we could to help them do so in a timely manner.