First, I want to really thank you for these questions. We share your concerns. There's nothing more important than people's lives. People who come to Canada expect to be treated like other Canadians and other workers, and should be treated that way. The failure that happened with this program is something that clearly needs to be addressed. I can tell you that it is a preoccupation for all the people who work on this program inside the department.
Now I will turn to Mary, who may want to give you more specifics about what happened in 2020.