I would add that, in this particular case, it is quite easy to know whether McKinsey has fulfilled its mandate. In fact, all you have to do is ask yourself whether Canada Post's revenues have increased and whether Canada Post is more profitable. The answer is no.
After awarding the McKinsey firm contracts totalling $16.5 million—I stress the fact that this is public money—Canada Post is not really more profitable. There is a problem there. There are other ways—