Thank you, Mr. Chair.
Thank you very much to the witnesses for being with us today.
Our committee is coming to the end of its study on the ArriveCAN application, nearly a year after it was launched.
It's a good time to take stock, as a number of measures were announced when the Auditor General's report was tabled. Almost a year later, we should be seeing the first results. I will focus on that to begin with.
Before continuing, Ms. Reza, I would like to say that I found my colleague Ms. Yip's question about your background interesting.
Before you came to PSPC, you spent many years at CBSA. The issues raised by the Auditor General in her report couldn't have started in 2016. They likely go back to when the processes were in place—you were probably at CBSA. Is that your experience as well in terms of processes?
According to the Auditor General, the bookkeeping was among the worst she had seen in a number of years.
The problems probably didn't start in 2016. Did you notice the same problems when you were at the agency?