Thanks so much.
I will just build on Bob's response. All of the issues he identified that we struggle with in terms of barriers we have in terms of tracking are true. At the same time, one thing that the Auditor General identified, and that we all agree with, is that we need to work more collectively in terms of tracking the same information, and sharing that information and measuring it the same way. One of the obstacles we have is that we measure and track differently.
Our focus has been on the actual outreach portion of it, to get out there and find those people and figure out how we get in touch with them in non-traditional ways. That has been our focus. This conversation and the audit help us in terms of what that means with respect to actual outcomes.
I agree with Bob. We do have outcomes. We have some very good examples of where we see the impact, whether that's providing virtual services and virtual clinics online or an increase in uptake in the child care benefit. The fact that it can't be exactly attributed to that outreach initiative is something we need to work on. However, overall, we're seeing positive results in terms of reaching those hard-to-reach populations, and we will continue to evolve our methodologies over the course of the coming months.