Thank you, Mr. Chair, and thank you to our witnesses today, from both the Auditor General's office and the CRA.
This far out from the onset of the COVID pandemic—I think it's two and a half years out—it's easy to forget what a time of great uncertainty that was for Canadians. It was a very stressful time. As we look at these things now, it's important to keep in mind that this was really a bit of a crisis economically, or it could have been much worse. I just wanted to put that in perspective.
There has been a lot of reference in previous questioning to the prepayment verification process. I was wondering, Commissioner Hamilton, if you could perhaps elaborate on that. There were both the automatic and manual processes. What was involved in that prepayment process?