Certainly, Mr. Chair. I will deal with it in two parts.
The first part is about how we select things we might want to look into further. We have our own monitoring within the charities directorate of the charities that are out there, or we may uncover something that we want to investigate further. We may get leads, as I mentioned, if somebody tells us something that they think is inappropriate, and we follow up on all of those leads to investigate them.
After we've done that, we take a risk-based approach and we move on the basis of where we think the highest risks are among all the things that have come to our attention.
Once we decide to do something, we have, as Sharmila indicated, a range of tools in our tool kit. We can do some education, because charities are a very broad grouping of organizations, and while some are very sophisticated, some are less sophisticated. We might find that conversation and education are very effective ways to put things back on track. As Sharmila said, if it seems to be a single occurrence and accidental, we can do it there.
If it needs to go a bit further, we can write an administrative fairness letter to the entity and say, “We uncovered these things and we need you to fix them.” They get an opportunity to give us their side, and then we go from there.
At the end, we may decide to do an audit, and the audit could lead to an administrative fairness letter. In an audit, we walk in, look into the books in detail and go from there.
We have that range of tools that we can use. We get the input, we do a risk assessment and then we decide what tool is best placed.