What I said is that when you use the methodology adopted by the agency and the Auditor General, you end up…. Of course, if you have two different methodologies, you get different results.
Basically, I thank the Auditor General for her report, because it shed light on the situation. Based on that, I took action. I am telling you this because, ultimately, I am here to testify about what I have done. So, I asked the agency to develop a 100-day plan specifically to improve the quality of services—