In my opinion, the problem isn't that people within the department don't communicate with one another or aren't aware of what the other side is doing. Rather, the problem is the siloed approach that's taken when it comes to providing first nations with access to funding or engaging in discussions.
For example, there is one group that handles one type of service and another group that handles a different type of service. If someone is seeking funding for drinking water infrastructure, they have to contact that team to submit an application. However, if it involves a school or a different type of infrastructure, they will most likely need to contact a different team, since it falls under a different program.
It is this siloed approach that makes things very difficult. We often hear this feedback from indigenous communities. The process is cumbersome and time-consuming for them. They need more support from the department to access funding.