On a similar note, page 18 of the report states, “A critical factor influencing these disparate experiences was identified as the individual's direct supervisor and immediate line of management.” This is seen consistently across satisfaction in jobs, this primary factor, but as well, it was reported that there is “a lack of meaningful engagement” outside of required touchpoints in terms of the evaluation of this program across departments.
What this really speaks of to me is leadership: having compassion and care for these individuals, for this community. In both of these quotes that I've just given, there seems to be a lack of this. What does this say about the leadership of this government relative to these accommodations of this community?