We really focused on the budget compared to the current costs. The budget has almost doubled, which raises doubts as to whether taxpayers' money is being put to good use in this investment.
With respect to the border, the agency has no measures or indicators to assess the benefits of this investment. I would encourage CBSA to look at a 2025 document from the Organisation for Economic Co-operation and Development that outlines indicators for determining whether digitizing border processes has any real benefits. That would be a good place to start. That's one of our recommendations. The agency should assess whether there really are any benefits.
What is certain is that this is currently undermining the efficiency of the public service.
