It's highly likely, when an importer has a question and waits that long, that it has an impact, whether it be a question about registering so that they can import goods or whether it be a question about a declaration. As you say, it is highly likely that it has an impact on revenues, but we were unable to quantify that.
I think that's something the Canada Border Services Agency should care about. That is why we said they should at least have service standards so that importers would have a sense of how long they should wait, so they could follow up instead of not knowing when they might get an answer to their question.