It's really up to the agency to decide, but I think it's fair to say that, instead of doing these manual processes, those employees could be analyzing importers' declarations to ensure that they've been done correctly and, if necessary, adjust the taxes and duties that need to be collected. This could potentially increase the Government of Canada's revenue. Taxes and duties on imported goods are the Government of Canada's second-largest source of revenue, after income tax, which is why it is so important to do this work effectively.
