One of the things that strikes me in this report is the fact that only 2% of the budget is allocated to programs. What you're suggesting to Mr. Norlock is included in that 2%, I imagine. I'm not surprised at the success he has observed of those programs.
Can you give us an approximate idea of the percentage that should be allocated to programs? I noted that more than 1,000 cells were empty. So it's not the physical facilities that are lacking. Your main problem concerns human resources. Am I wrong?