Thank you, Mr. Chairman.
Good morning to you all and thank you for being here today.
I would like to start with a question concerning fingerprint checks outside Canada. I don't know what your organization's responsibility is in the case or someone who applies for Canadian citizenship.
Let's take the case of a permanent resident who has started the process to acquire citizenship. For some reason, he is asked to submit his fingerprints. He goes to the RCMP office—in Montreal in this case—and submits his prints. Four years later, he's still awaiting a response. I know this isn't necessarily your responsibility. I suppose you have to check certain information with a whole series of agencies outside Canada. However, can you explain to me a little how this works and the process a citizen has to go through to get some idea of what's causing the problem?