At the very forefront, I want to give you the opportunity to respond to those questions. I'm wondering, for our benefit and for the benefit of Canadians, if you could also explain your experience in terms of past protocols—certainly protocols for government organizations that answer to a minister, but also the protocol of any organization you've been part of vis-à-vis its strategy for communicating with the people it serves.
So, sir, could you begin by addressing the communications issue?