Thank you, Mr. Chair.
Thank you, Ms. James, for coming today.
You talked a little bit about the 500 complaints an inmate can file in a year and that some of them are averaging around 100; the 20-plus are averaging around 100 per year.
Do you have a rough percentage—it doesn't need to be exact—of how many of those 100 complaints would be substantiated, and how many of the 100 from those 20 would be considered vexatious?