The types of complaints I'm more familiar with are about being strip-searched when the law doesn't provide that someone should be; being denied access to programs someone needs access to in order to complete their correctional treatment plan; being placed in segregation without receiving the requisite paperwork; being held in segregation for extended periods and not being provided with access to their cell effects or the entitlements they have; being denied access to the yard when they should have it; being denied access to ceremonies if they're indigenous prisoners; or, in Ashley's case, being denied access to even knowledge of what the correctional treatment plan was for or of how she would get out and being denied assistance to actually have her conditions of confinement reviewed.
On March 15th, 2012. See this statement in context.