If in fact Mr. Sapers was not an ombudman's office, that could be true, because they would have the ability to determine a course of action. In fact they don't have the ability to actually direct change, whereas the commissioner does, or the court would. So sometimes there will be similar complaints, but usually there are not. I'll leave it to the Correctional Investigator's office, because they would have a better sense of whether they're duplicitous. Actually, I shouldn't say that.
On March 15th, 2012. See this statement in context.