Thank you very much to all three of you for being here.
As I'm listening to this I'm shaking my head and thinking that a lot of Canadians outside of the Ottawa bubble would be shaking their heads, rightly or wrongly, because we have a process whereby convicted criminals can tie up the system by complaining that their egg is too small or their ice cream is too cold, and that process can go all the way to you, Mr. Head, and it possibly could go to court.
When we have people around this country.... Whether it's health care, education, food, housing, we know the challenges that law-abiding Canadians face. And hearing that we have a system in place.... I would just say, Mr. Head, that you are a much more patient man than I am a patient woman. I would really have very little patience for that, so it's good that you're doing that job.
I'm wondering if you could tell me how front-line officers react when they have to deal with this kind of.... And let's be clear, we're not talking about just one vexatious complaint. This bill would address individuals who make multiple vexatious complaints or grievances. Can you please tell us how front-line officers feel about the ability of inmates to do this, and how they feel about this bill?