That is a very good question.
If the bill were not as prescriptive, there would be possible ways of getting at the frivolous and vexatious issue, which is a problem for us. The overall intent of the bill, from my perspective, is a very good one. But because of the way it's laid out there, we have to do some thinking, and put in some processes that can be dealt with in a different way.
In terms of your first question, there are some root issues behind why these inmates are putting in these complaints. They usually do not have anything to do with the actual words they're putting on paper. It's because their time isn't being filled properly. That's our responsibility. We need to get them more engaged in programs or activities.
But under the current system, I don't have anything to persuade them to go that way when they can just continue to write about that. They can then put in a complaint against my staff that they're being harassed to go into programs, and then I've got to deal with that complaint, and those three levels of grievances.
One of the things this bill does is allow me to give that designation to certain individuals—albeit they have to meet the criteria of being persistent and not just doing this one time—and then we can work on what needs to be done, in terms of trying to get them focused on the things they need to focus on, in order that they can return to the community as law-abiding citizens.