By and large, in regard to what any of us analysts do, we'll get a file, and depending on what the issue is, it varies in thickness. Some of them are very small and some of them are very large. The first thing we're going to do is look at everything in the file, see what the issue is, and determine where we fall in terms of policy and what kinds of operational concerns we're looking at.
Over the last little while, I've answered predominantly grievances from grievers who have a tendency to submit multiple grievances. Essentially, the process is always the same. We look at the issue as it stands, as the inmate would present it. We're going to look at where our policies lie in terms of what we're supposed to be doing. Then it's really a question of matching it up. If the inmate himself is grieving something about operational concerns, we'll see what those operational concerns are as laid out in our policies. We'll verify to see that those concerns have been met. Then we'll respond to the grievance accordingly to make sure that it all matches up.