It certainly doesn't put a lot of confidence in the ability of the commission to manage its workload. The matter that captures my attention and that is important, for instance, is what I would call a chair-initiated investigation.
I'll give you an example. I get a taser complaint, and I make a ruling on it and share it with the commissioner. I get another taser complaint and it's the same thing. I get another one and it's the same thing. There would never be a response. I would say, wait a second, all these taserings are indicative of maybe a bigger problem. I would launch a chair-initiated complaint and I'd look at a broader range and ask what is actually going on across the country.
That's what I did with the tasering file. That's what I did with the issue of whether or not the police could investigate the police. Instead of dealing with one-offs, it's like a squeaky wheel. These little complaints are squeaky, and they tell you there's something out there.
Instead of dealing with 20 of these each year, it's actually more cost-effective to go in and do it properly, do a proper analysis, a comparison of what's going on in other countries, and then come out and do it. We changed the behaviour of the RCMP vis-à-vis tasering, which was hard to get done. Obviously the Dziekanski affair helped to bring that to the public's eye.
But follow up each year to find out how they are using it. If we hadn't done it, we wouldn't have known that 13-year-olds who were joyriding were being tasered . These were not usual situations. They popped up fairly often. Once you do that, you can start finding where the actual problem is. If you let someone manage an organization effectively, you get a better result.
The other one is asking, what do you mean by no other entity investigating. You have a national police force. What are you saying? Are you saying that someone has an inquiry dealing with a similar issue in one of the provinces and therefore you don't do something?
Well, I can tell you, when it came to tasering, as an example, there were a series of inquiries. Not only that, across the country each jurisdiction had its own policy. If you looked at different police forces, they were all different.
Are you going to sit back and say, wait a second, what is the RCMP as an institution doing? It should be what do we recommend that it adopt as a standard across the country that it, as a force, should do? Otherwise, you're going to have this force that is absolutely dysfunctional, with different models across the area.
By the way, when I did that, I frequently shared my product with my provincial counterparts, who didn't have the financial resources to do it. We would meet each year, and I would share that product with them. They were extremely grateful for that.
Let the organization manage itself properly, and you'll get a better product, and the RCMP will be a better service.