A key element of the report's findings was not based on numbers so much, because we also pointed out significant areas where we don't have information. For example, a great many complaints are resolved informally without a harassment file being opened. There's no record kept of that. We recommend that the RCMP do keep records of these informal resolutions of cases because, as it could clearly be significant. The great unknown is those people who, for whatever reason, don't step forward.
On February 26th, 2013. See this statement in context.