It's very, very interesting.
What I found to be very positive was that there's a real consistency in the training model as well as the police advice: whatever situation you're in, here are the values and here is the cycle you're going to go through in your thought process and what action you're going to take.
I'm really interested in the online training. In my mind, I just see the on-line training as somebody sitting in front of a computer reading some information and then answering questions. It's pretty basic. Am I missing something? When I see what happened at Depot, how can that be translated into an online course?