It's certainly possible, in using any technology, to not use it properly. We see a big part of our mission as education and training of our customers, and we do a lot of that. A lot of it's actually free as part of the process of helping them to understand this kind of new paradigm of cloud computing.
That said, there's a lot of commonality with things they've already been doing for a long time. I'll just make up an example. Say, you're running a citizen-facing web application for a government. You already have some kind of understanding of how to secure a web system; you have an authentication system, password reset, those kinds of properties that are built into the system. If you use that similar kind of system on a cloud platform, the security properties of that would be similar to the one you've been doing historically.
It's not a completely new world. It's not a 100% new skill set that is required for security professionals, but there are definitely differences and changes. It's part of the progress of the industry, just like 20 or 30 years ago when we spent a lot of time on mainframe security. Now that's not something people focus on. There are still mainframe systems running, and they still need to be secure, but the focus tends to be on the new things, the new systems and new applications.
I think the transition to cloud computing has a similar property. In any type of modernization and use of new technology there's definitely some learning curve, but you can also get a lot more done with less labour, with fewer actual human beings. Sometimes when automation comes up it's considered controversial because, well, what if we remove people? Will we be taking away jobs from workers? In the cybersecurity area, everyone recognizes we have a huge labour shortage of skilled labourers in this area. Any type of technology that increases automation and enables a skilled worker to come up with a solution and then replicate that broadly is a big win, so everyone can get behind greater automation in the security realm.
I think that's one of the main reasons that people find the cloud platforms to be advantageous. Yes, there's a learning curve, but the ability to automate things is really quite dramatically better than using traditional technology.