Yesterday, I experienced something while communicating with Equifax. Its website was down, and I called the company. Finally, between 45 minutes and one hour later, I could sign up.
In eastern Ontario, the Desjardins Group caisses are very popular and very represented in communities. Employees are trained to help seniors who cannot go online to enrol. I am lucky to go online and to check my credit report daily, but what about my grandmother, for instance? Will someone from Desjardins let her know that there has been movement in her credit report?