Yes, of course, crowded and chaotic correctional institutions are not just bad environments for inmates and their chances for rehabilitation; they are also bad environments to work in. We know that a safe environment for prisoners is a safe environment for correctional staff.
If you take a look over the years, particularly at the correctional officers—the CXs, the security officers—you see that they have a very high usage of sick leave, of long-term disability claims, and of bringing occupational health and safety concerns to management. It is a very stressful job. It is very important that their conditions be respected, but their preparation for the job and the training and support they receive are also important. This starts with the executive committee and goes down through the regions to the local site administration, wardens, etc., providing the right guidance, support, and leadership to ensure that the principles and values that the Correctional Service of Canada publishes as the things that guide its work are reflected in the day-to-day operations of the institutions.