There's an opportunity. People are free to complain to anyone they want. The process includes internal paths, but we have created a number of different points of access for lodging complaints.
On February 23rd, 2016. See this statement in context.
On February 23rd, 2016. See this statement in context.
February 23rd, 2016 / 11:25 a.m.
Commr Bob Paulson
There's an opportunity. People are free to complain to anyone they want. The process includes internal paths, but we have created a number of different points of access for lodging complaints.
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