The only thing I would add to that is I think it's very important to have honest, open conversations. I think there's a tendency in these sorts of dialogues to be very politically correct. You can't get to the root causes of these problems, and dialogues will fall apart because you're not dealing with the big issues. It's a bit like the Middle Eastern peace process or something like that.
As long as communities, through government facilitation, are willing to have those honest, real, human-to-human dialogues, I think they could be very successful.