At the agency, the Recourse Directorate receives those types of complaints. I think that other departments have a similar organization or directorate for those kinds of incidents.
Perhaps you could put the question to my colleagues from the agency.
Vice-President, Programs Branch, Canada Border Services Agency
At the agency, the Recourse Directorate receives those types of complaints. I think that other departments have a similar organization or directorate for those kinds of incidents.
Perhaps you could put the question to my colleagues from the agency.
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