Thank you, Mr. Chair.
Right now there is a disconnect between your department and CBSA. Your website instructs people to validate a confirmation of permanent residence or permanent resident visa. If they live in Canada, they are told to go to a Canadian border if they can't get an appointment at an office near them.
People go to the border, but in order to go to a Canadian border agent, they have to travel into the United States. They're in the United States, for example, and then they provide their information or their application for permanent residency to the CBSA. The CBSA agent says they are there illegally, when the person is genuinely trying to follow the steps as set out in terms of getting a permanent residency card. They're left stranded. They have to get an airline ticket, go back, and then they face the prospect of never returning again, because of this disconnect.
How do we know that same disconnect that exists for people legally trying to apply for permanent residency isn't going to have grave consequences for law-abiding Canadians when this is implemented?