You're quite right. In terms of accessing Pathways, you really need to be on a healing path and work extensively with the elder. For the other offenders, obviously the case management team is there, and they're there to try to motivate them. It's the same with the elder.
Having been a parole officer, oftentimes it was my job to try to motivate offenders and try to encourage them to participate in programs and give it a chance to see if it would make a difference. It's very important that all staff be involved, because when, say, an offender participates in a program, the correctional officers write an observation report. The shop instructor can tell you whether or not they're actually applying the skills that they learned in the program. What you try as a parole officer is to say, “Listen, it's having an impact. You're reacting differently. You're interacting differently.”