Thank you, Mr. Chair, and I appreciate your comments, because I was certainly going to suggest that to our witnesses.
Thank you both for being here. From my perspective, we require you to be completely honest and forthright in your opinions, which is why you're here.
You explained that the system isn't working, and a systems approach only works if there are appropriate systems in place. We understand that. I guess I'm curious to know how you fix the system. You have touched on the idea, which Ms. Damoff has brought out, of potentially filling some gaps where inmates are not able to access identification, but there are other systems that are broken, in the opinion of you guys.
What are they, and how do we fix them?