Okay. What I will say is that, in his news release of February 18, the OCI himself acknowledged and was encouraged by the efforts under way across the service to create a more respectful and healthy workplace. This is what we're working really hard at doing.
In the latest public service employee survey, which was in 2019, the one thing I wanted to see was increased participation from staff in terms of responding to the survey. We saw that in the department. We also saw improvements, albeit small improvements. We saw a decrease of 6% in respondents indicating they had been harassed; an increase of 7% in respondents indicating their satisfaction with the quality of supervision they received; an increase of 3% in respondents who feel they can initiate a formal recourse process without fear of reprisal. As I said, we've put in place a number of initiatives to ensure that we have a safe and respectful workplace.
I mentioned the end of March. That was in terms of what the OAG recommended, which is a national comprehensive strategy for workplace wellness and employee well-being. The OAG recognized that CSC had undertaken many activities, but we didn't have an overall, overarching strategy. That's what we've been working on.