On the very first day I was appointed police chief, I was asked whether racial profiling exists, and I acknowledged that it did. Apparently I was the first in the country to do that. I honestly believe that if you don't acknowledge its existence, how can you do anything about it?
We immediately undertook.... For example, I wanted to create a diverse police service—Toronto is the most diverse city in the world—and so I put in a policy that half of all the people we would recruit into the police service would be from diverse communities and/or female. We never once went below 54%. We initiated extensive anti-bias training programs, diversity training programs in a number of areas. We looked at all the positions in our organization that led to promotion and people ascending to leadership positions in the organization, and we made sure that diverse people within our organization had full access to those training opportunities, those experiences that would enable them to be successful in our promotion systems. When I left the Toronto Police Service after 10 years, half of my command was diverse and half of my command was female.