In a few seconds, I would say that the barriers are multiple. There's mistrust, for sure, and the relationship is broken because people aren't believed or they feel they're being judged when they call the police.
So there's a whole extremely important task of raising awareness. We need to use places where we go to see families who have testified and former RCMP officers who were doing normal work. They would explain the mandate, the procedure, the protocol and the leeway, and as soon as communication was established between the family and the police force or officer, you could see a palpable trust.
This tells us that people, humans, are capable of doing this. It's examples like these that are important to maintain and develop. It's also important to accept that people can be angry with the police, rightly so.
However, after having done this work, there are organizations and groups—and Mr. Niemi will be able to give you examples—through whose collaboration we can overcome these barriers of prejudice or fears, to say that we are doing good things: we are saving lives, we are doing our job, and we are getting better.
We must not give up because it's a long-term undertaking, but it's important to start.