I won't speak to the standard parliamentary language. I'll let Public Safety deal with that one.
In terms of resolution, it means it's completed, in my mind. It doesn't mean the individual may be satisfied. A lot of times, I'm sure, they are not satisfied, but it has come to its full conclusion. Therefore, it's resolved.
To your point, it's giving the commission discretion, certainly. How that's defined and operationalized.... As it is right now, we know it takes longer than even the 90 days. I'm thinking that in most instances, right off the bat, it's never going to meet this one-year service standard when a complaint goes through to the review process and an interim report. It's not a lot of them. There are about 350 a year.