The last time NDP-6 was adopted, there were unforeseen circumstances, in that joint service standards with respect to timelines between the PCRC, the CBSA, the RCMP and now unions were removed from it with respect to complaints.
What this new subamendment does is re-establish a requirement for the PCRC, the CBSA and the RCMP, with the unions, to establish joint service standards around timelines with respect to complaints.