Actually, some metadata are encrypted, depending on the system. Signal is a great example.
On Signal, the metadata are encrypted. Data that aren't encrypted include the account creation date and the last date of a user's connectivity. However, once a user is connected to Signal and in their account, there's no way to know who a user is communicating with, when or what the content of their discussions is, as opposed to email.
With an email application, certain data are available: who communicated with who and when, what server the email was sent on, what the subject of the email was. The content of the message isn't necessarily available, but those metadata are. It all depends on the type of system, on the type of encryption the application uses.
In this case, the purpose is to access data that weren't previously available, such as in Signal, by reducing the level of encryption.