Definitely, in the nine years I've been doing this, where I've seen improvement is in quantifying the delays and where we're at. When I first started in this position, the metrics were extremely rare and weren't being shared. We're seeing more metric-based management, let's say, on both sides of the border, where they are watching it. They're looking at the busy times in crossing the borders, whether there is a Buffalo Bills game or not. There is no question that locally they are on top of that and watching it.
I can't really speak much about the set-up at CBSA. Again, I know that Mark Weber from the CBSA union had an issue between middle management and line people. All I can say from our side—I can't tell you about their structure and how it works and how efficient it is—is that we just need more people in the primary inspection lanes.