The process under section 11 of the Canadian Human Rights Act is not a proactive regime, it is a complaint-based regime. I understand generally it is trade unions that have used that complaint process. Certainly in the big FETCO employers, it has been the trade unions that have filed complaints, claiming that their members or some of the female-dominated group, when compared with a male-dominated group either in their own union or in another bargaining unit in the same organization, are doing work of equal value and there's a pay discrepancy.
Usually the Human Rights Commission will come in and do an investigation of the situation. They try to encourage the parties to agree on a job evaluation plan, and one that the commission could use as well. We fell apart in the early years on that. We couldn't agree on an appropriate job evaluation plan to measure the work, because for example, under that act, you're supposed to look at skill, effort, responsibility, and working conditions. Clearly, a lot of the plans that came off the shelves in the early years, such as the Hay plan, had no criteria for working conditions. Then, under the Canadian Human Rights Act, the guidelines were drafted in such a way as to minimize working conditions, which would lead to a downward evaluation of men's jobs—first of all, men working in plants, and so on.
So we could never agree. It's a very subjective thing to try to evaluate someone working in a plant, on shift work, 24 hours a day, and compare that to someone working in an office, if you can appreciate that. The criteria usually have to be negotiated. It sounds scientific, but it's not scientific, if you can just imagine trying to evaluate those two things. The person who's representing the white collar clerical worker wants the value of working conditions to be discounted because that would give too much value to the man or woman working on the shop floor 24 hours a day. It's not a pretty process, but in any event, you try to get consensus among the parties on the criteria, and then you have to do a survey. How big a survey do you do of all the employees, and do you have the right groups to be compared? That is another huge problem. Do you do a census of everybody in the organization? Can the union cherry-pick?