Thanks.
Following some discussion with the bargaining agents, when they said they had some information and they knew which departments may be having a bit more difficulty going through the process and may need a bit more enhancement to their process, we added a policy requirement that says something like “Regularly consulting with bargaining agents, informal conflict resolution practitioners, and other stakeholders....”
In a sense, we're saying that when you deal with harassment, don't do it in a silo. You have other colleagues in different areas within your department; have a great discussion with them and see exactly what's underlying all that. Is it a specific manager, a specific person? Have a bigger picture.
We have a requirement for a deputy head to discuss with other stakeholders what's going on as well.
There is also a possibility under the monitoring and reporting requirement, whereby we are allowing for some focus groups, so we're getting more information about what's working well and what's not working so well, and with different stakeholders as well.